FAQ
Straight answers before you get in touch
Working with us
Who will I be talking to?
One project lead scopes and prices your project and stays your main contact until handover. You also talk directly with the people building it. There are no account managers in between.
Do you have past client reviews?
Not yet. We're a young company and we won't invent them. You can judge our work through our published apps, the websites we've built, and a free audit of your own listing or website.
Which time zones do you work with?
We're in India (IST, UTC+5:30). UK, UAE and Australian clients share several working hours with us every day. For US clients we schedule calls in your morning and send written updates before your day starts.
How do we communicate during a project?
Email or a shared Slack or WhatsApp group, whichever you prefer, plus a short call at each milestone. You get a written progress update at least twice a week.
Pricing and payment
How do you price projects?
We send a fixed, written quote within 24 hours of understanding your project. It lists every deliverable, the timeline and the milestones. The price only changes if you change the scope.
When do I pay?
Per milestone. You see and approve the work for each milestone, then pay for it. Nothing is due before you've seen the first piece of work, except for very small jobs like a handful of Amazon listings, which are invoiced on delivery.
What is founding-client pricing?
Our first five clients get 30% off any fixed-price project, or off the first three months of a monthly plan. In return, you let us publish a case study about the work and leave an honest review afterwards.
Which currencies and payment methods do you accept?
We invoice in USD, GBP, AUD, AED or INR. International clients pay by bank transfer; Indian clients can also pay by UPI.
Ownership and after launch
Who owns the code and designs?
You do, completely. Repositories, design files, domains, hosting, App Store, Google Play and Amazon accounts stay in your name.
What happens after launch?
Every project includes 30 days of fixes for any bugs we introduced. After that you can take the work in-house, hire anyone else, or ask us for an ongoing maintenance quote.
Will you sign an NDA?
Yes. Send us yours, or we can send a simple mutual NDA before you share details.